FAQ’s

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FAQ’s

Regarding the product itself

All our soapstone sculptures are crafted from high – quality natural soapstone. This material is known for its smooth texture, ease of carving, and the beautiful variations in color and veining that make each piece unique.

Yes! Our collection includes a diverse range of sizes. From small, palm – sized decor pieces perfect for desks or shelves, to larger statement sculptures that can anchor a room’s aesthetic. You can filter by size on our product pages to find the ideal fit for your space.

Craftsmanship and Quality

We take pride in partnering with skilled artisans who hand – carve each soapstone sculpture. This means every piece has its own subtle nuances, telling a story of traditional craftsmanship and attention to detail—no two are exactly alike.

Our team works closely with artisans and conducts strict quality checks. We verify the integrity of the soapstone (no cracks or defects that impact durability), the precision of the carving, and the overall finish. Only pieces that meet our high standards for artistry and quality make it to our store.

Orders and After-sales Service

We’re committed to getting you a perfect piece. If your sculpture arrives damaged, contact our customer support team within 48 hours of delivery. Provide photos of the damage and your order details, and we’ll arrange a replacement or refund promptly.

Yes! If you have a specific design in mind—whether it’s a personalized shape, size, or theme—reach out to our customer service. We’ll connect you with our artisans to discuss possibilities and create a one – of – a – kind sculpture tailored to your vision (subject to feasibility and artist availability).

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