PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase soapstone sculptures from our store, we collect personal information provided by you, such as your name, address, and email address, to facilitate the transaction. When you browse our website, we automatically receive your computer’s internet protocol (IP) address to understand your browser and operating system preferences.
If you opt in, we may send you emails about new soapstone sculpture collections, promotions, and updates.

SECTION 2 – CONSENT

How do you get my consent?
By providing personal information to complete a purchase, verify payment, or arrange delivery, you consent to our use of this information for the specific transaction purpose. For secondary purposes like marketing, we will explicitly request your consent or provide an option to opt out.
How do I withdraw my consent?
You may withdraw consent for us to contact you or use your information at any time by emailing us at enquiries@galrefep.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – DATA STORAGE AND SECURITY

Your data is stored on secure servers with appropriate technical measures (e.g., encryption) to protect against unauthorized access. Payment information is encrypted during transmission and stored in compliance with industry security standards.
For direct payment processing, we use third-party service providers with their own privacy policies. We recommend reviewing these policies for full transparency.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers (e.g., payment processors) may collect your information to perform services on our behalf. Their data handling is governed by their own policies, which may differ based on their jurisdiction. When you interact with third-party links or services, you are subject to their terms and privacy practices.

SECTION 6 – SECURITY

To protect your information, we use industry-standard security measures, including SSL encryption for payment data and AES-256 encryption for storage. While no online transmission is 100% secure, we adhere to best practices to minimize risks.

SECTION 7 – COOKIES

We use cookies to enhance your experience (e.g., session tracking, cart storage). You can manage cookie preferences through your browser settings.

SECTION 8 – AGE OF CONSENT

By using our site, you represent that you are of legal age in your jurisdiction or have obtained consent for minor dependents to use our services.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Changes will be posted on our website, and material updates will be notified to you. If our company is acquired, your information may be transferred to the new owner.

QUESTIONS AND CONTACT INFORMATION

To access, correct, or delete your personal information, or for any queries, contact our Privacy Compliance Officer at:
enquiries@galrefep.com
REFLEXION GALLERIES PTY. LTD.
8 GRANDVIEW PARADE, EPPING NSW 2121, AU
Phone: 0451-961-630

TERMS OF SERVICE

This website, operated by REFLEXION GALLERIES PTY. LTD. (“we,” “us,” “our”), offers soapstone sculptures and related services subject to these Terms of Service. By using our site, you agree to be bound by the following terms.

SECTION 1 – ONLINE STORE TERMS

You represent that you are of legal age in your jurisdiction or have consent for minor dependents to use our site. You may not use our products for illegal purposes or violate any laws (e.g., copyright) while using our services. Prohibited actions include transmitting viruses or breaching these terms, which may result in immediate service termination.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service at our discretion. Your content (excluding payment info) may be transmitted unencrypted, while payment data is always encrypted. You may not reproduce, sell, or exploit any part of our website without written permission.

SECTION 3 – ACCURACY OF INFORMATION

Information on our site is provided for general purposes and may not be current or complete. Reliance on this information is at your own risk, and we do not guarantee updates.

SECTION 4 – PRICES AND SERVICE MODIFICATIONS

Product prices are subject to change without notice. We may modify or discontinue services at any time, without liability to you.

SECTION 5 – PRODUCTS AND SERVICES

Our soapstone sculptures are handcrafted and may vary in color, size, and design. Images on our site are displayed as accurately as possible, but monitor colors may differ. Products are subject to availability and our Return Policy. We may limit sales by person, region, or quantity at our discretion.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders, including those from resellers. Provide current, accurate purchase information and update your account details promptly to ensure smooth transactions.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

Third-party tools or links on our site are provided “as is” without endorsement. We are not liable for third-party content, products, or services. Review their policies before engaging in transactions.

SECTION 8 – USER COMMENTS AND SUBMISSIONS

By submitting comments or ideas, you grant us the right to use, edit, or distribute them without compensation. Comments must not violate third-party rights, contain unlawful material, or include malware.

SECTION 9 – PERSONAL INFORMATION

Your personal data is governed by our Privacy Policy, available on our site.

SECTION 10 – ERRORS AND OMISSIONS

We may correct inaccuracies in product descriptions, pricing, or availability at any time, including after order submission.

SECTION 11 – PROHIBITED USES

Do not use our site for illegal purposes, harassment, intellectual property infringement, or to transmit malware. Violations may result in account termination.

SECTION 12 – DISCLAIMER AND LIABILITY LIMITATION

Our services are provided “as is” without warranties. We are not liable for any direct, indirect, or consequential damages, including lost profits or data loss, even if advised of such risks.

SECTION 13 – INDEMNIFICATION

You agree to indemnify us against claims arising from your breach of these terms or violation of third-party rights.

SECTION 14 – SEVERABILITY

If any term is unenforceable, the rest of the agreement remains valid.

SECTION 15 – TERMINATION

You may terminate these terms by ceasing use of our site. We may terminate your access for violations, with you remaining liable for outstanding obligations.

SECTION 16 – ENTIRE AGREEMENT

These terms supersede all prior agreements. Our failure to enforce a right does not constitute a waiver.

SECTION 17 – GOVERNING LAW

These terms are governed by the laws of Australia.

SECTION 18 – CHANGES TO TERMS

We may update these terms by posting changes on our site. Your continued use constitutes acceptance of updates.

SECTION 19 – CONTACT INFORMATION

Questions about these terms should be sent to:
enquiries@galrefep.com
REFLEXION GALLERIES PTY. LTD.
8 GRANDVIEW PARADE, EPPING NSW 2121, AU
Phone: 0451-961-630